Log In | Bitbuy® - Sign In to Your Account*
Bitbuy is one of Canada’s leading cryptocurrency platforms, offering users a secure and regulated environment to trade digital assets such as Bitcoin, Ethereum, and many more. If you're new to Bitbuy or simply need a refresher, this guide will walk you through the entire Bitbuy login process — step-by-step — including account access, security, and troubleshooting.
1. What is Bitbuy?
Bitbuy is a Canadian cryptocurrency exchange launched in 2016. It is known for its compliance with regulatory standards, user-friendly interface, and strong security practices. Users can buy, sell, and store a variety of cryptocurrencies using Canadian Dollars (CAD).
2. Creating a Bitbuy Account (Before Login)
Before you can log in, you need to create an account:
- Visit https://bitbuy.ca
- Click on “Get Started”
- Enter your name, email, and create a secure password
- Confirm your email address via the verification link sent to your inbox
- Complete identity verification (KYC) by uploading a government-issued ID and a selfie
3. Bitbuy Login Process: Step-by-Step
Once your account is created and verified, follow these steps to log in:
Step 1: Go to the Login Page
- Navigate to https://bitbuy.ca
- Click on “Login” in the top right corner
Step 2: Enter Login Credentials
- Type your registered email address
- Enter your password
- Click “Log In”
Step 3: Two-Factor Authentication (2FA)
- Bitbuy requires 2FA for added security
- Open your authentication app (like Google Authenticator or Authy)
- Enter the 6-digit 2FA code generated by the app
- Click “Verify” to access your account
4. Security Tips for Logging In
- Use a strong password: At least 12 characters, with upper/lowercase, numbers, and symbols
- Enable 2FA: Essential for protection from unauthorized access
- Never share credentials: Bitbuy staff will never ask for your password or 2FA code
- Logout on shared devices: Always log out after use, especially on public computers
5. Troubleshooting Login Issues
Forgot Password?
- Click on “Forgot Password?” on the login screen
- Enter your email address
- Follow the link sent to your inbox to reset your password
2FA Not Working?
- Check your device’s time settings (2FA codes are time-sensitive)
- Re-sync the authentication app if needed
- Contact Bitbuy support if you're locked out
Email Not Recognized?
- Ensure you're using the correct email registered with Bitbuy
- If the issue persists, reach out to support
6. Accessing Bitbuy on Mobile
Bitbuy also offers a mobile app for both iOS and Android. The login steps are the same:
- Download the app from the App Store or Google Play
- Open the app and tap Login
- Enter your credentials and 2FA code to access your account
FAQs: Bitbuy Login
Q1: Is Bitbuy login available outside Canada?
Yes, but account verification and CAD deposits may be limited to Canadian residents.
Q2: How do I enable 2FA on Bitbuy?
Go to Settings > Security, then follow the prompts to link your authenticator app.
Q3: What happens if I lose access to my 2FA app?
Contact Bitbuy support and complete identity verification to regain account access.
Q4: Can I stay logged in on Bitbuy?
Yes, but it's recommended only on private devices. Always log out on shared computers.
Q5: Is Bitbuy login safe?
Yes, Bitbuy uses SSL encryption, 2FA, and is regulated by Canadian financial authorities, making it one of the safest platforms in the country.